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Checklist for NBFC / Documents for Microfinance Company - RBI License Application


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Documents required for registration as Type I - NBFC-ND 
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An indicative list of basic documents/information to be furnished along with the application form:
Sr. No.
Requirements to be complied with and documents to be submitted to RBI by Companies for obtaining certificate and Registration from RBI as NBFC
Page no. in  file
1
Certified copies of Certificate of Incorporation and Certificate of Commencement of Business in case of public limited companies.

2
Certified copies of extract of only the main object clause in the MOA relating to the financial business.

3
Board resolution stating that:
a)     the company is not carrying on any NBFC activity/stopped NBFC activity and will not carry on/commence the same before getting registration from RBI
b)    the UIBs in the group where the director holds substantial interest or otherwise has not accepted any public deposit in the past /does not hold any public deposit as on the date and will not accept the same in future
c)     the company has formulated  “Fair Practices Code” as per RBI Guidelines
d)    the company has not accepted public funds in the past/does not hold any public fund as on the date and will not accept the same in the future without the approval of Reserve Bank of India
e)     the company does not have any customer interface as on date and will not have any customer interface in the future without the approval of Reserve Bank of India

4
Copy of Fixed Deposit receipt & bankers certificate of no lien indicating balances in support of NOF

5
For companies already in existence, the Audited balance sheet and Profit & Loss account along with directors & auditors report or for the entire period the company is in existence, or for last three years , whichever is less, should be submitted

6
Banker’s report in respect of applicant company, its group/subsidiary/associate/holding company/related parties,  directors of the applicant company having substantial interest in other companies  The Banker’s report should be about the dealings of these entities with these bankers as a depositing entity or a borrowing entity.
Note: Please provide bankers report from all the bankers of each of these entities and provide the report for all the entities. The details of deposits and loans balances as on the date of application and the conduct of the account should be specified.










Documents required for registration as Type II - NBFC-ND  
(including new applications of NBFC-MFI, NBFC-Factor, NBFC-IDF)
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 Ozg NBFC Experts  | Website: nbfc.co.in  |  Email: ask@nbfc.in


An indicative list of basic documents/information to be furnished along with the application form:
Sr. No.
Requirements to be complied with and documents to be submitted to RBI by Companies for obtaining certificate and Registration from RBI as NBFC
Page no. in file
1
Certified copies of Certificate of Incorporation and Certificate of Commencement of Business in case of public limited companies.

2
Certified copies of extract of only the main object clause in the MOA relating to the financial business.

3
Board resolution stating that:
a)     the company is not carrying on any NBFC activity/stopped NBFC activity and will not carry on/commence the same before getting registration from RBI
b)    the company has not accepted any public deposit, in the past (specify period)/does not hold any public deposit as on the date and will not accept the same in future without the prior approval of Reserve Bank of India
c)     the UIBs in the group where the director holds substantial interest or otherwise has not accepted any public deposit in the past /does not hold any public deposit as on the date and will not accept the same in future
d)    the company has formulated  “Fair Practices Code” as per RBI Guidelines

4
Copy of Fixed Deposit receipt & bankers certificate of no lien indicating balances in support of NOF

5
For companies already in existence, the Audited balance sheet and Profit & Loss account along with directors & auditors report or for the entire period the company is in existence, or for last three years, whichever is less, should be submitted

6
Copy of the certificate of highest educational and professional qualification in respect of all the directors

7
Copy of experience certificate, if any, in the Financial Services Sector (including Banking Sector) in respect of all the directors

8
Banker’s report in respect of applicant company, its group/subsidiary/associate/holding company/related parties, directors of the applicant company having substantial interest in other companies  The Banker’s report should be about the dealings of these entities with these bankers as a depositing entity or a borrowing entity.
Note: Please provide bankers report from all the bankers of each of these entities and provide the report for all the entities. The details of deposits and loans balances as on the date of application and the conduct of the account should be specified.


In addition to the Documents required for registration as Type II - NBFC-ND, following list of documents / information to be submitted by the NBFC-MFI applicant:
i)              Board resolution stating that:
a)     the company will be a member of all the Credit Information Companies and will be a member of at least one Self Regulatory Organisation
b)    the company will adhere to the regulations regarding pricing of credit, Fair Practices in lending and non-coercive method of recovery as per RBI Guidelines
c)     the company has fixed internal exposure limits to avoid any undesirable concentration in specific geographical locations
d)    the company is not licensed under Section 25 of the Companies Act, 1956 / Section 8 of the Companies Act, 2013.
ii)             Roadmap for achieving 85% qualifying assets.
In addition to the Documents required for registration as Type II - NBFC-ND, following list of documents / information to be submitted by the NBFC-Factor applicant:
i)              Board Resolution enclosing roadmap that the company will have financial assets in the factoring business constituting at least 50% of its total assets and its income derived from factoring business will not less than 50% of its gross income (Specify the time frame)

In addition to the Documents required for registration as Type II - NBFC-ND, following list of documents / information to be submitted by the NBFC-IDF applicant:
i)  No objection Certificate from RBI issued to NBFC-IFC for sponsoring the NBFC-IDF.
ii)  Copy of Tripartite Agreement between the concessionaire, the Project Authority and NBFC-IDF.
iii) Details of change in the management of the sponsor company during last financial year till date, if any, and reasons thereof.
iv) Source of startup capital of the company with documentary evidence. NBFC-IDF would raise resources through issue of either Rupee or Dollar denominated Bonds of minimum 5-year maturity.

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RBI Notification for Gold Loans NBFC

 

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RBI/2013-14/260
DNBS.CC.PD.No.356 /03.10.01/2013-14

September 16, 2013

To

All NBFCs (excluding PDs)

Dear Sir,

Lending Against Security of Single Product – Gold Jewellery

It may be recalled that in the light of the spike in gold imports in the recent years and the potential threat this could pose to external stability of the country, the Working Group to Study the Issues Related to Gold Imports and Gold Loans NBFCs in India (WG) was set up by the Reserve Bank, under the Chairmanship of Shri K.U.B.Rao. The WG which submitted its report in January 2013,has made a number of recommendations, including some relating to NBFCs that are lending against the collateral of gold jewellery.

2. The recommendations of the WG, in so far as they relate to NBFCs lending against the collateral of gold jewellery, have been broadly accepted by the Bank and it has been decided to issue guidelines as outlined below.

i.  Appropriate Infrastructure for Storage of Gold Ornaments

It has been observed that branches of some NBFCs which are predominantly into lending (50% or more of  the total financial assets) against gold jewellery lack the amenities for storage of the gold ornaments taken as collateral and often these have to be moved to larger branches where safe deposit vaults exist. This endangers the safety of the gold.  It is therefore important that a minimum level of physical infrastructure and facilities is available in each of the branches engaged in financing against gold jewellery including a safe deposit vault and appropriate security measures for operating the vault to ensure safety of the gold and borrower convenience. Existing NBFCs should review the arrangements in place at their branches and ensure that necessary infrastructure is put in place at the earliest.  No new branches should be opened without suitable storage arrangements having been made thereat.  Applicants seeking registration as NBFCs from the Reserve Bank and which have a business plan to engage primarily in lending against the collateral of gold ornaments (such loans comprising 50 percent or more of their financial assets) will also have to ensure at the stage of submission of application for CoR that they have a proper infrastructure for storage and security at all places/branches of the company.  No business of grant of loans against the security of gold can be transacted at places where there are no proper facilities for storage/security.

ii. Prior approval of RBI for Opening Branches in Excess of 1000 in Number

It is observed that the NBFCs extending loans against gold jewellery have been expanding at a very rapid pace, both in terms of their balance sheet and branches, often at the cost of internal controls.  Unbridled growth may not be in the overall interests of the concerned NBFC or the sector and there is a need for consolidation of the existing network.  Consequently, it is henceforth mandatory for NBFC to obtain prior approval of the Reserve Bank to open branches exceeding 1000. However NBFCs which already have more than 1000 branches may approach the Bank for prior approval for any further branch expansion. Besides, no new branches will be allowed to be opened without the facilities for storage of gold jewellery and minimum security facilities for the pledged gold jewellery.

iii.  Standardization of Value of Gold in arriving at LTV Ratio

Currently, there is no standard method for arriving at the value of gold accepted as collateral and valuation is arbitrary and opaque.  In order to standardize the valuation and make it more transparent to the borrower, it has been decided that gold jewellery accepted as collateral will have to be valued at the average of the closing price of 22 carat gold for the preceding 30 days as quoted by The Bombay Bullion Association Ltd. (BBA).  While accepting the gold as collateral, the NBFC should give in writing to the borrower, on their letter head giving the purity (in terms of carats) and weight of the gold. If the gold is of purity less than 22 carats, the NBFC should translate the collateral into 22 carat and state the exact grams of the collateral.  In other words, jewellery of lower purity of gold shall be valued proportionately.  It is reiterated that the LTV Ratio for loans against jewellery continues to be at 60%.

iv.  Verification of the Ownership of Gold

A reference is invited to DNBS.CC.PD.No.266/03.10.01/2011-12 dated March 26, 2012, in which the Reserve Bank has laid down certain fair practices to be adopted by NBFCs lending against the collateral of gold.  It was stipulated, inter alia, that NBFCs should have Board approved policies in place to satisfy ownership of the gold jewellery and adequate steps be taken to ensure that the KYC guidelines stipulated by the Reserve Bank are followed and due diligence of the customer undertaken.  In this regard, it has been decided that where the gold jewellery pledged by a borrower at any one time or cumulatively on loan outstanding is more than 20 grams, NBFCs must keep record of the verification of the ownership of the jewellery. The method of establishing ownership should be laid down as a Board approved policy.

v. Auction Process and Procedures

Reference is again invited to DNBS.CC.PD.No.266/03.10.01/2011-12 dated March 26, 2012 by which NBFCs were directed inter alia to have Board approved policies on auction of gold jewellery that are transparent to the borrower and adequate prior notice has been issued to her/him.  The following additional stipulations are made with respect to auctioning of pledged gold jewellery:

    The auction should be conducted in the same town or taluka in which the branch that has extended the loan is located.

    While auctioning the gold the NBFC should declare a reserve price for the pledged ornaments.  The reserve price for the pledged ornaments should not be less than 85% of the previous 30 day average closing price of 22 carat gold as declared by The Bombay Bullion Association Ltd. (BBA) and value of the jewellery of lower purity in terms of carats should be proportionately reduced.

    It will be mandatory on the part of the NBFCs to provide full details of the  value fetched in the auction and the outstanding dues adjusted and any amount over and above the loan outstanding should be payable to the borrower.

    NBFCs must disclose in their annual reports the details of the auctions conducted during the financial year including the number of loan accounts, outstanding amounts, value fetched and whether any of its sister concerns participated in the auction.

vi.  Other Instructions

    NBFCs financing against the collateral of gold must insist on a copy of the PAN Card of the borrower for all transaction above ` 5 lakhs.

    High value loans of ` one lakh and above must only be disbursed by cheque.

    Documentation across all branches must be standardized.

    NBFCs shall not issue misleading advertisements like claiming the availability of loans in a matter of 2-3 minutes.

3. Please find enclosed Notifications amending the Non-Banking Financial (Deposit Accepting or Holding) Companies Prudential Norms (Reserve Bank) Directions, 2007 contained in Notification No. DNBS.192/DG(VL)-2007 dated February 22, 2007 and the Non-Banking Financial (Non-Deposit Accepting or Holding) Companies Prudential Norms (Reserve Bank) Directions, contained in Notification No. DNBS.193/DG(VL)-2007 dated February 22, 2007 for meticulous compliance. Modifications to Acceptance of Public Deposits Directions contained in “Non-Banking Financial Companies Acceptance of Public Deposits (Reserve Bank) Directions, 1998” will follow.

Yours faithfully,

  (N.S.Vishwanathan)
 Principal Chief General Manager

 

Ozg NBFC Consultant

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Back Office Phone # 09811415831-37-61-72-84-92-94

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RESERVE BANK OF INDIA
DEPARTMENT OF NON-BANKING SUPERVISION
CENTRAL OFFICE
CENTRE I, WORLD TRADE CENTRE
CUFFE PARADE, COLABA
MUMBAI 400 005

NOTIFICATION No. DNBS(PD).263 /CGM (NSV)-2013 dated September 16 , 2013

The Reserve Bank of India, having considered it necessary in public interest and being satisfied that, for the purpose of enabling the Bank to regulate the credit system to the advantage of the country, it is necessary to amend the Non-Banking Financial (Deposit Accepting or Holding) Companies Prudential Norms (Reserve Bank) Directions, 2007 (hereinafter referred to as the said Directions), contained in Notification No. DNBS.192/DG(VL)-2007 dated February 22, 2007, in exercise of the powers conferred by Section 45JA of the Reserve Bank of India Act, 1934 (2 of 1934) and of all the powers enabling it in this behalf, hereby directs that the said Directions shall be amended with immediate effect as follows, namely -

2. The following Paragraph (17B) shall be inserted after Paragraph 17A -

“Verification of the Ownership of Gold

17B It was stipulated inter alia that NBFCs should have Board approved policies in place to confirm and satisfy ownership of the gold jewellery and that adequate steps be taken to ensure that the KYC guidelines stipulated by the Reserve Bank are followed to verify adequate due diligence of the customer.  In this regard, it has been decided that where the gold jewellery pledged by a borrower at any one time or cumulatively on loan outstanding is more than 20 grams, NBFCs must keep record of the verification of the ownership of the jewellery. The method of establishing ownership should be laid down as a Board approved policy”.

3. The following Paragraphs (17C (1) and (2)) shall be inserted after Paragraph 17B-

“Standardization of Value of Gold accepted as collateral in arriving at LTV Ratio

17C (1) The gold jewellery accepted as collateral by the Non-Banking Financial Company shall be valued by following method

    The gold jewellery accepted as collateral by the Non-Banking Financial Company shall be valued by taking into account the preceding 30 days’ average of the closing price of 22 carat  gold as per the rate as quoted by The Bombay Bullion Association Ltd. (BBA).

    If the gold is of purity less than 22 carats, the NBFC should translate the collateral into 22 carat and state the exact grams of the collateral.  In other words, jewellery of lower purity of gold shall be valued proportionately.

    NBFC while accepting the gold as collateral should give a certificate to the borrower on their letterhead, of having assayed the gold and stating the purity (in terms of carats) and the weight.

17 C (2) Auction

a. The auction should be conducted in the same town or taluka in which the branch that has extended the loan is located.

b. While auctioning the gold the NBFC should declare a reserve price for the pledged ornaments.  The reserve price for the pledged ornaments should not be less than 85% of the previous 30 day average closing price of 22 carat gold as declared by The Bombay Bullion Association Ltd. (BBA) and value of the jewellery of lower purity in terms of carats should be proportionately reduced.

c. It will be mandatory on the part of the NBFCs to provide full details of the value fetched in the auction and the outstanding dues adjusted and any amount over and above the loan outstanding should be payable to the borrower.

d. NBFCs must disclose in their annual reports the details of the auctions conducted during the financial year including the number of loan accounts, outstanding amounts, value fetched and whether any of its sister concerns participated in the auction.”

4. The following Paragraph (17D (1) and (2) shall be inserted after the newly inserted Paragraph 17C

 “Safety and security measures to be followed by Non-Banking Financial Companies lending against collateral of gold jewellery

17D (1) Non-Banking Financial Companies, which are in the business of lending against collateral of gold jewellery, shall ensure that necessary infrastructure and facilities are put in place, including safe deposit vault and appropriate security measures for operating the vault, in each of its branches where gold jewellery is accepted as collateral. This is to safeguard the gold jewellery accepted as collateral and to ensure convenience of borrowers.

17D (2) No new branch/es shall be opened without suitable arrangements for security and for storage of gold jewellery, including safe deposit vault.”

5. The following Paragraph (17E) shall be inserted after the newly inserted Paragraph 17D-

“Opening Branches exceeding one thousand in number

17E It is henceforth mandatory for a Non-Banking Financial Company to obtain prior approval of the Reserve Bank to open branches exceeding 1000. However NBFCs which already have more than 1000 branches may approach the Bank for prior approval for any further branch expansion. Besides, no new branches will be allowed to be opened without the facilities for storage of gold jewellery and minimum security facilities for the pledged gold jewellery.”

  (N.S.Vishwanathan)
Principal Chief General Manager


Ozg NBFC Consultant

Ozg Center | Delhi | Mumbai | Chennai | Bangalore | Kolkata

Back Office Phone # 09811415831-37-61-72-84-92-94

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RESERVE BANK OF INDIA
DEPARTMENT OF NON-BANKING SUPERVISION
CENTRAL OFFICE
CENTRE I, WORLD TRADE CENTRE
CUFFE PARADE, COLABA
MUMBAI 400 005

NOTIFICATION No. DNBS(PD).264  /CGM (NSV)-2013 dated September 16,2013

The Reserve Bank of India, having considered it necessary in public interest and being satisfied that, for the purpose of enabling the Bank to regulate the credit system to the advantage of the country, it is necessary to amend the Non-Banking Financial (Non-Deposit Accepting or Holding) Companies Prudential Norms (Reserve Bank) Directions, 2007 (hereinafter referred to as the said Directions), contained in Notification No. DNBS.193/DG(VL)-2007 dated February 22, 2007, in exercise of the powers conferred by Section 45JA of the Reserve Bank of India Act, 1934 (2 of 1934) and of all the powers enabling it in this behalf, hereby directs that the said Directions shall be amended with immediate effect as follows, namely-

2. The following Paragraph (17B) shall be inserted after Paragraph 17A -

“Verification of the Ownership of Gold

17B It was stipulated inter alia that NBFCs should have Board approved policies in place to confirm and satisfy ownership of the gold jewellery and that adequate steps be taken to ensure that the KYC guidelines stipulated by the Reserve Bank are followed to verify adequate due diligence of the customer.  In this regard, it has been decided that where the gold jewellery pledged by a borrower at any one time or cumulatively on loan outstanding is more than 20 grams, NBFCs must keep record of the verification of the ownership of the jewellery. The method of establishing ownership should be laid down as a Board approved policy”.

3. The following Paragraphs (17C (1) and (2)) shall be inserted after Paragraph 17B-

“Standardization of Value of Gold accepted as collateral in arriving at LTV Ratio

17C (1) The gold jewellery accepted as collateral by the Non-Banking Financial Company shall be valued by following method

    The gold jewellery accepted as collateral by the Non-Banking Financial Company shall be valued by taking into account the preceding 30 days’ average of the closing price of 22 carat  gold as per the rate as quoted by The Bombay Bullion Association Ltd. (BBA).

    If the gold is of purity less than 22 carats, the NBFC should translate the collateral into 22 carat and state the exact grams of the collateral.  In other words, jewellery of lower purity of gold shall be valued proportionately.

    NBFC while accepting the gold as collateral should give a certificate to the borrower on their letterhead, of having assayed the gold and stating the purity (in terms of carats) and the weight.

17 C (2)  Auction

a. The auction should be conducted in the same town or taluka in which the branch that has extended the loan is located.

b. While auctioning the gold the NBFC should declare a reserve price for the pledged ornaments.  The reserve price for the pledged ornaments should not be less than 85% of the previous 30 day average closing price of 22 carat gold as declared by The Bombay Bullion Association Ltd. (BBA) and value of the jewellery of lower purity in terms of carats should be proportionately reduced.

c. It will be mandatory on the part of the NBFCs to provide full details of the value fetched in the auction and the outstanding dues adjusted and any amount over and above the loan outstanding should be payable to the borrower.

d. NBFCs must disclose in their annual reports the details of the auctions conducted during the financial year including the number of loan accounts, outstanding amounts, value fetched and whether any of its sister concerns participated in the auction.”

4. The following Paragraph (17D (1) and (2)) shall be inserted after the newly inserted Paragraph 17C

 “Safety and security measures to be followed by Non-Banking Financial Companies lending against collateral of gold jewellery

17D (1) Non-Banking Financial Companies, which are in the business of lending against collateral of gold jewellery, shall ensure that necessary infrastructure and facilities are put in place, including safe deposit vault and appropriate security measures for operating the vault, in each of its branches where gold jewellery is accepted as collateral. This is to safeguard the gold jewellery accepted as collateral and to ensure convenience of borrowers.

17D (2) No new branch/es shall be opened without suitable arrangements for security and for storage of gold jewellery, including safe deposit vault.”

5. The following Paragraph (17E) shall be inserted after the newly inserted Paragraph 17D-

“Opening Branches exceeding one thousand in number

17E It is henceforth mandatory for a Non-Banking Financial Company to obtain prior approval of the Reserve Bank to open branches exceeding 1000. However NBFCs which already have more than 1000 branches may approach the Bank for prior approval for any further branch expansion. Besides, no new branches will be allowed to be opened without the facilities for storage of gold jewellery and minimum security facilities for the pledged gold jewellery.”



  (N.S.Vishwanathan)
Principal Chief General Manager

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Application for White Label ATM from RBI


DPSS.CO.PD. No. /02.10.002/2011-2012
February , 2012
The Chairman and Managing Director / Chief Executive Officers
All Scheduled Commercial Banks including RRBs /
Urban Co-operative Banks / State Co-operative Banks /.
District Central Co-operative Banks
Authorised ATM  Networks &
Prospective White Label ATM operators.

Dear Sir;

Deployment of White Label ATMs (WLAs)

1. As per the existing rules/regulations only banks are being permitted to set up Automated Teller Machines (ATMs) in India. Banks have played a major role in encouraging ATM adoption and modifying behavioral strategies in the domain of personal banking. The banking space has seen considerable growth through the ATMs, (approximately 87000 ATMs at present) but the same has been restricted principally to the urban/metro areas. Tier III to VI unbanked/under banked areas have not witnessed much ATM presence.

2. Although there has been about 30% year-on-year growth in the number of ATMs deployed in the country since 2008, ATM penetration on a per capita basis continues to be less compared to other countries. There is, therefore, an abundant scope and a felt need to deploy more ATMs, particularly in Tier III to VI areas of the country.

3. In the above context, RBI has reviewed the extant policy on ATMs and it has been decided to permit non-banks to set up, own and operate ATMs to accelerate the growth and penetration of ATMs in the country.  Such ATMs will be in the nature of White Label ATMs (WLA) and would provide ATM services to customers of all banks.

4. Non-bank entities proposing to set up WLAs have to make an application to RBI for seeking authorization under the Payment and Settlement Systems Act 2007. Such entities should have a minimum net worth of Rs. 100 crore at the time of making the application and on a continuing basis after issue of the requisite authorization. Other guidelines for applying to RBI for authorization under the PSS Act are available at rbidocs.rbi.org.in/rdocs/Publications/PDFs/86707.pdf. The criteria and the terms subject to which such entities will be authorized to operate WLAs are listed in Annex A.  The roles and responsibilities of the stakeholders are indicated at Annex-’B’.

Yours faithfully
(Vijay Chugh)
Chief General Manager
RBI Approval Consultant
Ozg Business Center | Delhi | Mumbai | Kolkata | Chennai | Bangalore

Website: RBIapproval.com
==========================================
Phone # +91 (0) 88-007-25647
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Email: license.consultant@ozg.co.in

Annex A

General Criteria for non-bank entities authorized by RBI to set up and operate WLAs
  1. => The authorized non-bank entity (henceforth referred to as WLA Operator) would have the freedom to choose the location of the WLA. However, it will adhere to annual targets and the ratio of WLA between Tier I &II and Tier III-VI centres that may be stipulated by the Reserve Bank of India.
  2. => Only the Cards issued by banks would be permitted to be used at the WLAs to start with.
  3. => Acceptance of deposits at the WLA site into the account of the WLA operator or in any other account indicated by it shall not be permitted.
  4. => The WLA Operator will be the “acquirer” for all transactions at the WLA and earn his fee accordingly.
  5. => The WLA Operator would be permitted to earn extra revenue through advertisement and by offering value added services. The advertisements placed on such ATMs would be subject to Advertising Standards Council of India (ASCI) codes and other regulations.
  6. => Being non-bank owned ATMs, the guidelines on five free transactions in a month for using other bank ATMs would not be applicable for transactions effected on the WLAs. The charges for the transactions should be displayed on the screen before the customer initiates the transaction.
  7. => The WLA Operator would not be entitled to any other fee from issuer bank other than the “Interchange” fee payable to “acquirer” bank under the present bank owned ATM scenario. The WLA Operator shall also not be permitted to charge any fee from the customers for the use of the ATM resources.
  8. => Regulatory guidelines relating to compensation for failed ATM transactions would apply to transactions at WLAs.
  9. => General guidelines governing the operations of the bank operated ATMs would apply mutatis mutandis to WLAs.

Annex-’B’
Roles and Responsibilities of various stakeholders in the WLA model

A. WLA Operator
  1. => Entities shall commence setting up and operating WLAs only after it has been authorized to do so by the RBI under the Payment and Settlement Systems Act, 2007.
  2. => WLA Operator shall declare one “Sponsor Bank” , who will serve as the Settlement Bank for the settlement of all the service transactions at the WLAs. The Sponsor Bank should be a member of one of the ATM networks authorized by the RBI and also be a member of the RTGS.
  3. => Cash Management of the WLAs shall be entrusted to the Sponsor Bank, who may have necessary arrangements in this regard with other banks for servicing cash requirements at various places. At no point of time, the WLA Operator or his agents shall have access to the cash at the WLAs.
  4. => Settlement of all the transactions at the ATMs shall be done only in the books of the Sponsor Bank through the ATM Network with whom the WLA Operator has established connectivity.
  5. => Maintenance and servicing of the WLAs shall be the sole responsibility of the WLA Operator.
B. Sponsor Bank

(I) Cash Management
  1. => Sponsor Bank would be responsible for cash management at the WLAs and should ensure that the WLAs are adequately stocked with cash and only good quality notes are dispensed to the users of the WLAs. As regards availability of funds for cash loading, a suitable arrangement would be entered into between the WLA and the Sponsor Bank
  2. => The ownership of the cash to be loaded into such WLAs Cash Management will also include reconciliation of cash at the WLAs and appropriate accounting of excess cash, if any, on account of partial or no disbursal.
  3. => For the purpose of cash management, the Sponsor Bank may enter into tie-ups  with other banks for loading and reconciliation of cash  at various WLAs at locations where it has no presence. In such case, the cash managing bank will have the same responsibilities as indicated at (a) above.
(II) Customer Grievance Redressal
  1. => While the primary responsibility to redress grievance of customers relating to failed ATM transactions will vest with the Issuing Bank, the Sponsor Bank will provide necessary support in this regard, including making available relevant records and information, to the Issuing Bank.  For this purpose, the Sponsor Bank should have necessary arrangement with the WLA Operator.
  2. => The extant directives of the RBI on the time-lines for resolution of complaints of failed ATM transactions would also apply to transactions at the WLAs. For delay in resolution of such complaints attributable to the Sponsor Bank or the WLA Operator resulting in payment of penalty to the customer by the Issuing Bank in terms of the directives of RBI, the Issuing Bank shall be compensated by the Sponsor Bank.  The Sponsor Bank may have appropriate agreements with the WLA Operator for recovery of such amounts.
C. ATM Network Operators
  1. => Network Operators will offer direct connectivity to the WLA Operator to facilitate transactions at the WLA and the settlement thereof after seeking requisite approvals from the RBI.
  2. => They bring the WLA Operator under the ambit of the Network’s Operating Guidelines  and the Dispute Resolution Mechanism put in place in accordance with the extant directives of the Reserve Bank of India.
D. General
  1. => The ATM Network Operator, the WLA Operator and the Sponsor Bank shall enter into a Tri-partite Service Level Agreements (SLA) to address issues relating to inter-bank settlement of the transactions at the WLAs and settlement of customer complaints relating to failed ATM transactions. The SLAs should clearly spell out the role of each party.
  2. => The relevant provisions of all guidelines/directives/instructions issued by various departments of the Reserve Bank of India viz. Department of Payment & Settlement Systems (DPSS), Department of Banking Operations and Development (DBOD) and Customer Services Department (CSD) with reference to the services, operations, security, etc. at the bank ATMs would also apply to the WLAs.
RBI Approval Consultant
Ozg Business Center | Delhi | Mumbai | Kolkata | Chennai | Bangalore

Website: RBIapproval.com
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Phone # +91 (0) 88-007-25647
To book an appointment with Ozg Fundraising Consultants, please go to: ozgcenter.com/appointment
Email: license.consultant@ozg.co.in

How long does it take to get NBFC registration from RBI?




Application for registration is to be filed with the Regional office of the RBI. With more than 17000 NBFCs already registered, the RBI is certainly not very eager to allow more companies to come into existence. Though, if all formalities are complete and pre-conditions are satisfied, there is no reason for the RBI not to permit registration, nevertheless, the officers go quite slow. The process may take anywhere between 2 to 6 months’ time. Rejection on not-very-sound grounds are common.


What exactly does the RBI see in NBFC application?


Registration for non-depository companies, that is, companies that will not take deposits from the public, should be relatively easier. The details of the applicant and the applicant’s board of directors are given as required in the form. The RBI needs to satisfy itself that the persons in charge of the NBFC are fit and proper persons.

 

Ozg NBFC Consultant

Ozg Center, New Delhi & Mumbai 


Phone # 09811415831-37-61-72-84-92-94

 

Website: http://nbfc.ozg.in

 

Email: ask@nbfcregistration.com